We create users for doc-link if the employee is brand new. If the employee is existing and just needs doc-link downloaded, they will normally already have a login. 1. Check to see if it is installed on the computer if it is you will find it in C:\Program Files (x86)\Altec\AppLauncher Altec.AppLauncher.exe If it is not there then move on to step #2 Create a Shortcut on the desktop for that then Rename it to "Doc-Link Smart Client" Then move on to step 3 2. You have to Log in as ADMIN on that computer \\pmg-appsql\DLSHARE\Apps\DL31_254_1-Release2016-1625 Run Doc-link.exe Install Products Smart Client Application Launcher If you incounter a C++ issue please run vcredist_x86.exe in the same folder Then rerun the Smart Client Application Launcher next PMG PMG next log back into the normal user Then move on to step 3 3. Remote into PMG-APPSQL log into ITS Run from the Desktop: administrator.shortcut Login Select "all users" Click "New" in the top left. Next Login Id: First initial and last name no space Full Name: Users Full name Description: ask Jo anna for this next Put in the users email address and open outlook. then if you want you can add yourself to the email "To" box. then send out the email. go back to Doc-link administrator and click next. Roles: If jo anna said that this user needs the same thing as another user then you will copy what they have.(if she doesnt then you will need to ask her what roles they need) click "next" for now. next next next next yes send email to user. open the user that jo anna said to copy and look under "member of" and copy what is there to the one that you just created. (or add the info that you got from Jo anna) Move on to step 4 4. Look in the users email to get the login info. URL: http://pmg-appsql/dlremote\ save the profile and set as auto login.